Feb 1, 2012

A Place For Mafia Wars Feedback

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feedMany assume that the big time fighters in Mafia Wars don’t care about much outside of the Fight Module. While it may be true for some, there are many serious fighters who are active in voicing their observations and opinions with everything related to the game. One player who comes to mind is [RYfG] PЯINCΞ. He played an important role when Zynga was serious about improving the state of fighting. In addition to being a member of the PAC, he was also invited to Zynga Headquarters so the developers could observe him playing the game.

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At the time, Zynga seemed to care about the player base and most of us felt our feedback was important. One of the lectures presented to the PAC in San Francisco was called Feedback That Gets Results (1). The employees at Zynga stressed the importance of the Feedback Loop and encouraged us to explain it to other players. We did just that and things seemed to be moving in the right direction. Eventually Zynga killed this loop by blocking Community Management. What used to be a big part of the Feedback Loop has faded into the background.

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Many of us utilized Get Satisfaction and we often saw results. In October of last year, the site was pulled (1). It was another sign that Zynga wasn’t going much with our feedback.

[RYfG] PЯINCΞ was really annoyed by this move and decided to start his own page as a place players can go to provide feedback. To check it out, go here.

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Don’t be thrown off by the first image. Although many of us are frustrated with Zynga, positive feedback is also encouraged. Many post interesting articles that they have found online and I learn new things from this page everyday.  I’m sure it’s hard for the powers that be at Mafia Wars to provide the players with what they want when their Chief Executive publically proclaims that the existing player bases aren’t important and it doesn’t matter if they quit.  The MO is create new games and get new players (1).

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Watching our game fail gives many the opportunity to provide a satisfactory “I told you so”.  This two second rush is not  worth the hardship all the dedicated players will experience if Mafia Wars dies. Hopefully we will see improvements and Zynga will visit sites that unlike their own forums actually have traffic and offer feedback from real players at all levels.

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(image from AppData)


Article written by Jennifer Patterson, Creator of the MW Loot Lady Blog, The Mafia Wars Loot Lady Facebook Fan Page and Co-Host of The Informant Podcast.
All material is protected by copyright law

4 comments:

  1. Awesome thank you for your all your support :)

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  2. I have loved playing MW, until now. It has changed into a slot machine for Zynga. I understand it is a business and the cost of developing games are outrageous but it has destroyed the game. Zynga took too much out of the game when they wanted to take more control and make money off of it. I noticed the big change when FB demanded their fair share. We use to be able to wheel and deal with other players and it was so exciting and now it has gotten so boring. Bring back the excitement of MW. We miss it! Level 1600~

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  3. I'll be honest, if they scaled back squeezing us on reward points to where it was when the game first came out, i would pay a monthly subscription fee just to end the madness.

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  4. when I try to go to the feedback page, takes me to my home page on facebook :(

    ReplyDelete

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