Jun 4, 2011

Gift Request Problems: Update

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Earlier today, I posted about a problem with the Facebook Request Page (1). Customer Support was getting hit with many inquiries so they created the Gift Request Issues 06/03/11-06/04/11. Here is a reprint, check back using the link for updates.

Gift Request Issues 06/03/11-06/04/11

Updated 06/04/2011 at 17:02
Hello Players,

We have received reports from players that when accepting gifts through the Facebook Request page that the gift is still being shown on the request list.  We are aware of this issue and are currently working towards resolving the matter.  We apologize for any inconvenience or confusion that this may have caused, and in the interim we recommend using the Zynga Message Center to keep track of your gifting requests.

We appreciate your patience while we are working through this process!

Mafia Wars Customer Support


Article written by Jennifer Patterson, Creator of the MW Loot Lady Blog, The Mafia Wars Loot Lady Facebook Fan Page and Co-Host of The Informant Podcast.
All material is protected by copyright law

3 comments:

  1. Well, that would be great IF all your requests went to the Zynga Message Center but they don't, some to the Facebook Game Requests Only

    ReplyDelete
  2. *some GO to the Facebook Game Requests only

    ReplyDelete
  3. Approximately 35% of mine never make it into Zynga Message Center - but now I'm also maxed out on gifts even though I've already done the block/unblock bit.

    ReplyDelete

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