Oct 30, 2015

Account Rollbacks?

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Many players are reporting that their accounts were rolled back to a earlier point in time. The screen shot below is from a player who lost about a weeks worth of stuff. If you are one of the affected and worked on any events, those too have been reset. Hopefully Zynga will do something about this during the maintenance today. For those who aren't VIP and don't spend any money, there is no way to report it other than posting on the forums. I suggest players post their issues on the forums. Go here and click on the red 'Get Help' link.


11 comments:

  1. Any word on how many of the rolled back accounts are abusing scripts? ;) ;) Just curious...

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  2. hmmmmmmmmm, i can't remember what i had YESTERDAY, much less a week ago ? ? ? how does a person tell ?

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    1. If you finished daily fix every day it's quite easy to see if you were rolled back a week... Gold and 7 days missing. Collect Danielas deal when it's supposed to be collected tomorrow, not on max on the extortion, zero marbles even if you maxed out every ay and had 300... Soooo - easy, peasy :p

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  3. Not sure if this is affecting anyone else, but I didn't receive any gifts today. I send my mafia of several thousand daily gifts and on average receive over 200 gifts per day. Even after sending out gifts today I haven't received any. Are they transferring the game to a Tandy 2000 server?

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  4. oops, just noticed post below regarding ZMC, disregard post about gifts

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  5. As a precaution, I've taken screenshots of my profile stats, my fight stats, my achievements. Thanks for all your good work and advocacy, Jenn !
    Vince Stein in Oakland :)

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  6. lost a bunch, looks like I was rolled back 7 days, Contacted Zinga on Thursday , no response.

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  7. This comment has been removed by the author.

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  8. I too was very dissapointed to have my a/c rolled back a week. It annoyed me as i was on emerald in Marbelous with 8 and 7 props built.I got Ruby and a few builds. It was just as annoying to lose all progress on New Mexico job, No point in starting that again, 1 weeks daily clips taken and earned attack and defence from my mafia and personals.Emailed Zynga no reply yet. Grrrrrrrr

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  9. "Thank you for reporting this matter on our end. I know how important stats as well as your progress are. We already forwarded your concern to our game studio and rest assured that we will do our best to have this fix" . I have numbers jumping up and back down now so maybe it is being worked on,,, still took over 2 days for any response,,

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