Stuck in Joburg

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Last weeks introduction of the Groot Finale! achievement was not something good for players who have been stuck in Joburg [1]. No matter what these players do, they can’t get the game to recognize mastery. This bug is something different than the other stuck type of bugs we normally see in Secret Districts [1]. Clicking each of the 20 jobs does nothing to get one unstuck. From using different browsers, devices and platforms to clearing caches and disabling extensions, nothing works. It’s not even the same job, in the examples below you can see that one player is stuck on the Silver Level of one job and the other has the Ruby Level job mastered but he wasn’t given a star so the game doesn’t think he has mastered the job. Both players are unable to earn the Groot Finale! achievement. This issue has also been reported on the Player Support site but has gone unanswered [1]. If you have this issue, please comment and provide your Facebook ID in case a developer or someone who can do something about it is reading this. Players who are eligible to contact Customer Support may find help there. If you have found a workaround for this issue, please let us know. Thanks to Miran Mohorčič and Edward Larson for the screen shots.