Boost Mastery Event Bug: Still Broke & Out of Time

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It's bad enough that there are too many events in Mafia Wars.  It sucks more when you get one and it doesn't work. Often there are issues with events that seem to be unique to individual accounts. With every Limited Time Mission, there are always a few players who don't ever get them. This week I was a victim of a non-functional event. I posted about my unique bug involving the Arch Enemies Boost Mastery Event here. Three days, three trips to Zynga Customer Support and hundreds of gifts later, my Arch Enemies Home Page Module still looks like this. No matter how many gifts I accept, my progress for each gift stays at 0/4. It's very annoying and it's driving me crazy. I almost want to say screw this game.

Let me blow up the timer and you can see that my time has run out. I will not be able to complete this event as there is a limit of 200 Free Gifts a day and I need to accept 204 to master the event two more times.

The first Customer Support agent offered to credit my account with 60 Reward Points to "buy" the next two events. I had to explain to him that it would take 612 as the gifts cost 3 Reward Points each and I would have to buy a total of 204 to master it and get my loot items. He changed his tune after that and stated that he would report my issue and I should return in 18 hours if it wasn't fixed.

The next day I returned and was told that my issue was being escalated to a higher level of support. I provided screen shots that clearly showed what the problem was. You can see no matter what type and how many gifts I accept, the progress stays at 0/4.

I waited patiently and the next day the problem still persisted. I tried one more time armed with a video just in case they didn't understand what was happening. The video is shown below but it will bore you to death if you watch it. Unfortunately I wasn't able to get bored as each time I performed the actions shown below my rage meter went up a few notches.



I was quite frustrated when I received an email stating that no abnormalities were found and a video was requested. I had already done this and was told by 3 different agents that they checked my account and verified that I did accept the gifts but the progress wasn't registering. This really made me just say screw the whole thing. Why should I have to spend hours of my time trying to prove that something doesn't work to multiple people. It's rather clear what is going on and by the time I find someone who gets it, it will be too late. I've pretty much given up on the situation and will not go back to Customer Support until the event is over and can only hope the loot items will be credited to my account.

"I understand that you're trying to complete for second time the Arch Enemies feature in the game. I have checked your game and we were unable to verify any abnormality.


I would like to made a deeper research about your case and I would like you to be so kind to send us a screenvideo showing that you already started the feature again and when you accept the gifts that they are nor counting (also be sure that the video has the current browser that you are using, time and date)."/Customer Support

I have accepted the proper number of gifts in hopes that I will be compensated with the loot I rightfully earned. Each gift contains 5 boosts and you need a total of 102 of each type to master the event 3 times.  Here are screen shots from my inventory showing that I did just that because I have over 510 of each type of boost.  I've been robbing a lot in Cuba so the Vitals Sights will be gone by the time I contact Customer Support again.

Here are all the loot items I won't be able to collect. I will miss out on two of each item listed.

I wanted to figure out how many equipment attack and defense points this loss would amount to so ran the Show Worst Items bookmarklet by Team Spockholm. Subtracting my worst item numbers from the scores of the loot listed above and multiplying by 2 (Quiver of Cobras (attack)=110-86=24 x 2 = 48, Arrow Plane(defense)=114-95=19 x 2=38, Competition Compound Bow (attack) =118-100=18 x 2= 36, Olympic Archer (attack and defense) = 151-81=70 x 2 = 140, 114-85=29 x 2 = 58) amounts to a grand  total of  224 attack points and 96 defense points.

If they are going to insist on giving us a Bullfrog, they should at least make sure it's useful to all players. When they learn that it's not, it should be fixed in a timely fashion. They sure fix glitches that can result in exploits in record time. It's as if they think the problem can just be thrown out the window and is just another example of how the playing field is not balanced.


Thanks to Mike Nestor for uploading the first video on the Informant Podcast YouTube Channel and to Eike for finding the perfect video to add some humor to this unfortunate situation.

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Article written by Jennifer Patterson, Creator of the MW Loot Lady Blog, The Mafia Wars Loot Lady Facebook Fan Page and Co-Host of The Informant Podcast. All material is protected by copyright law