Lynn Deanne, Mafia Wars Guide Master, and member of the Player Advisory Committee posted the following summary on the Zynga Forum Boards. Click here to view the comments from other players.
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PAC Report: The first two weeks OK, folks, here is a quick summary of what the PAC has been doing. * As posted earlier, we had intensive training in San Francisco. That focused mainly on how to communicate with Zynga. I did not see anyone drinking Zynga Kool-Aid and can honestly say that the PAC is a group of highly opinionated players who view it as their responsibility to advocate for players. * Once we returned from San Francisco, we started organizing ourselves to communicate issues, questions, and suggestions to Zynga. * As part of our organizing process, we have compiled issues/suggestions from a variety of sources INCLUDING THE FORUMS. * Since then, we have submitted two batches of questions/issues. (Each batch is limited to no more than 10.) Many of the items raised reflect concerns seen frequently on the forums. (Keep reading for more details.) * The PAC members made the decision to make each weekly batch a mix of big issues, smaller easier-to-fix problems, and, when necessary, questions regarding Zynga strategy/policies * To date, we can only take credit for some links being corrected and two minor fixes: -- remove non-friends from mafia is back -- number of burners is visible again * We asked for clarification on why cities are closing and whether they will return. This is the answer we received: "The reason we are closing down cities is to make space for new areas while keeping the game manageable for both new and elder players alike. This is not to say that these cities will not be reopened at some point in the future.* We received some answers to our first batch of questions/issues. These were more specific than the "we're working on it" answers we typically see in forums, but nothing that I would characterize as a breakthrough. A few condensed highlights:
* For our second week, we addressed more issues, including gifting problems, low loot drop rates, city lockouts (see answer above), loot updates throughout game, and giving players control of when boosts are used. We included several questions designed to give us a better understanding of why there seems to be such a void between what active players say they want and what Zynga does. We understand that answers are in the pipeline, but we haven't seen them yet. * We are working on ways to regularly communicate with players, too. I know this will include regular posts on the forums. You should also follow some of the popular Mafia Wars blogs as many bloggers are in PAC. IF YOU DON’T SEE YOUR ISSUE ON THIS LIST, DO NOT PANIC. The PAC started with clear cut issues that we had virtually universal agreement on. That doesn’t mean they are the most important, but it did mean that they were the easiest to get the ball rolling with. Before we submit an item, we review it as a group, consider how the suggested change could be exploited, discuss how changes will impact different kinds of players, and try to work through the issue to come up with specific actions to request. We're investing this time in order to try and provide the Mafia Wars team with specific feedback, in hopes that this will more quickly lead to action. That's why some of the tougher issues are still being discussed within PAC. Last week we reviewed a list of the top 50 or 60 issues raised in the forums and we will be continuing to monitor and work these into our weekly lists. We have a maximum of 10 items per week, so this is going to take a while. In conclusion, I know that many players were hoping for immediate results from PAC and some feel that the lack of fast action means no action will be taken. We disagree. Although there are some big gaps between our point of view and the policies driving the Mafia Wars team, we do believe that they are listening, engaging with us, and taking the time to understand our issues. None of us can guarantee that this will work, but we are all doing our best to represent players. And, yes, that includes going back to Zynga when we disagree with them. One thing I can say for sure: the PAC members are not shy, easily intimidated, or bedazzled by Zynga. __________________ Need a bigger mafia? My mafia is full up at the moment, but my husband is actively building his mafia. Add my husband. |
Article written by Jennifer Patterson, Creator of the MW Loot Lady Blog, The Mafia Wars Loot Lady Facebook Fan Page and Co-Host of The Informant Podcast. |
i dont see that page load was addressed though im sure it was. Of all the things the most frustrating is page load and stupid errors gifting fighting etc. Page load is the main thin
ReplyDeleteThe fighting problem is a major issue and should have been addressed quicker. The problem makes it much more difficult to complete missions, i.e. Bangkok. I am in process at moment and will not achieve completion because of a lack of thai baht. I cannot fight people for it because of the errors and the isnt much in robbing properties. If zynga are to close any more areas they need to consider the impact of the fighting problems,
ReplyDeleteHow about a single click button on the toolbar where the money amount is to bank that amount? Why open a separate window, click again, and then click to close it? That's 3 clicks where 1 should suffice. Thanks for listening.
ReplyDeleteremove non-friends from mafia is back, I still do not have this.
ReplyDeleteif possible, please add Fighter's Energy Refill Problem to the Issues list. out of nowhere they changed 100 VC and 90 VC + 2 RP to 400 VC and 100 VC + 5 RP.
ReplyDelete