UPDATE: To be fair the timer was 13 days but it could have been explained better.
It looks like we weren’t the only ones confused by the instructions Zynga put out for the Stars & Stripes Event [1]. So many complained on the Player Support site that is was necessary for Zynga to address the matter [1]. Address it they did but in a manner which defends their poorly written instructions to the players. They simply copied and pasted the ill defined instructions and thanked us for sharing our “doubts”. This is somewhat insulting to the players who counted on the extra day they should have had to collect American Flags. I see no reason why they can’t extend the timer 24 hours to make up for their inability to explain their intentions. A screen show of their explanation is shown below and the original can be found here.
They probably think that players will purchase the flags they need to complete the "Stars and Stripes" event. I wouldn't even if I was a big spender!
ReplyDeleteA new low in Customer Service...
ReplyDelete"Thank you for sharing your doubts."
I really can't believe they added that to the end of the explanation. With most businesses a smarta#s comment like that would get a person fired.
great, an unfinished collection, since I didn't get the visor yet.
ReplyDeleteThe explanation seems to explain it well. Maybe if people would read the instructions they wouldn't have been so confused. Too many people like to skim through things then complain they don't understand. Too many dumb people play MW
ReplyDeleteWe did read it. It says there are 12 days to collect and 1 to redeem. We only got 11 to collect. I don't see how anyone could be considered dumb for not comprehending exactly what it says. I did read and took screen shots of the explanation and I certainly don't think I'm dumb when it comes to this game. If I were, nobody, including you would be reading this blog.
Deletethe anonymous person was a Zygna Customer Service Rep lmao
DeleteLOL, yes 1 against 200,000 here but we are all stupid for not reading the instructions which don't even make sense after the intentions are revealed.
DeleteThe 26th, 27th, 28th, 29th, 30th, 1st, 2nd, 3rd, 4th, 5th, 6th and 7th is 12 days. Count them. Now who is stupid?
DeleteYou are because nobody is disputing the number of days. We had a 12 day timer, duh. The problem is they say AFTER there will be 24 hours so they are really saying in the instructions there are 13 days. You are forgetting to count that extra 24 hours.
Delete"Collect and spend as many American Flags as you can for 12 days, after which you will have another 24 hours to complete your Collection and redeem American Flags for great loot before the timer expires." - you're absolutely correct MWLL - 12 days plus another 24 hours = 13 days, not 12. After four years of playing Mafia Wars every single day, even I am drawing close to ending my game playing with Zynga. The company is in a death spiral. Is it better to leave them now or just wait for them to shutter their doors completely?
DeleteI figured it was odd
Deletei was not receiving them. all other events have a post countdown timer. Fortunately you get free RP on every other levelup.
I am about to quit playing this stupid game. I am not even sure why I still do. Guess it is because I have so much time invested.
ReplyDeleteI am not sure why I even play anymore
ReplyDeletedid they not do the same thing with the last event?! fed up of MW =(
ReplyDeleteIt has been said that if someone would develop a programming language based on English then you would find that programmers cannot write English. Guess that now applies to tech support as well. Nothing quite so bad as having someone writing instructions who doesn't understand the language except perhaps compounding that mistake by having another person who can't write coherent sentences explaining what the first knucklehead did. :/
ReplyDeleteThink you hit the nail on the head! And I just LOVE the comment "thank you for sharing your doubts" I bet they think they are being supportive when they are actually being insulting. No English language skills at all. Sad really.
Deletei notice you can still buy the flags tho
ReplyDeleteI finished on time and completed the collection
ReplyDeleteAnd people wonder why players are dropping like flies. I am glad I quit playing this lame azz BS game. Incompetent programmers and non existent customer service. Once again shows they dont give a F*ck about the players, just the almighty dollar. (finger) zynga.
ReplyDeletegeez that reply reminds me of why i quit working in the corporate world. People screw up, you email them asking whats up, and they just completely ignore the issue with no accountability. Crap like that is just one more thing wrong with zynga.
ReplyDeleteLike many of you, I was on track to completion, and will end up 1 day and about 100 flags short....but I am beginning to think that Z planned it that way, or the rumors about cutbacks have everyone so distracted by the task of updating their resume. Requests from feeds started to be blocked by the 'already received' message about 3 days in, then for the last 2 days, the drop rates for robbing was nerfed to the point of impossibility, Combine this with increased lag from server capacity being reduced, it is clear that Z wants to stimulate attrition so they can close down MW. :(
ReplyDeleteI finished with 3 days left as well, but made sure to max out every day for the first 6 to get there. I was under the understanding that the last day would be like many of their other events lately which has an extra day to buy or redeem your items, so why I made sure I had enough to complete a few days early.
ReplyDeleteNo doubt about it that events like these require you to be able to be on line all the time to hit the timers right when they expire, plus be able to spend time doing all the tasks needed to max on the items.
The worst for me was the robbing and the flags would drop once every 7 or 8 robbing boards (about 65 robs for 1 flag) - so burned up almost all of my rob squads. This drop rate was consistent for me the whole event and just sucked because of how long it takes to rob even with rob squads with the lag and all.
Most everyone should have been able to complete the collection and the rest is just loot that will soon be useless.
It amazes me how low the stats are for the loot that drops from the newest pay to play secret district from late last year - not one of the items is even usable to me.
Like most MW events, if you dare to not play every and post at every chance you will not complete it. I had the nerve to sit by a pool and drink for two days during July 4th...if I had the one more day that I thought I did, I would have been able to complete. It will be a cold day in hell when I spend reward points on completing this. And if we were able to get any flags from robbing I may have been able to complete also. I am at the point where I just do not care...I play to support my "family" because I am fairly strong player (for not being a VIP).
ReplyDeleteI am a bit addicted but it is getting easier and easier every day to play less and less.
The 26th, 27th, 28th, 29th, 30th, 1st, 2nd, 3rd, 4th, 5th, 6th and 7th is 12 days. The other anonymous was right, and after this period there were 24 hours, in which you could claim your free weapon, or turkey through the redeem button. it was said in zyngas cristal clear message like they always make clear in their sentence that nothing is clear when it comes to issues with zynga. they like to not say everything and they say it in their own way just to confuse....this is mafia - not whining town. so big players, shut up, play the game or leave it - zynga is not worth that we loose the fun in the game...my opinion on this
ReplyDeleteShocker. What calendar day does Zynga mention in their message? July 8th. What day is it? July 8th. Can I redeem and collect? Nope. Tough crap for those suckers (I mean, uh, players) that don't play MW first thing in the morning. Guess next time I should just get to work late so I can redeem my goodies. =P
ReplyDelete-J
started late,got collection, redeemed flags and still had 45 left didn't do arena,didn't rob and didn't buy plus was not on or had to be on 24/7..It's a game Chit happens.Jeezzzz
ReplyDelete