May 1, 2013

The Mafia Wars Profile Image Bug

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For at least a month now, many players have been without a image in Mafia Wars. The Mafia Wars image is always the same as your Facebook profile image (from a few hours to a week for each update and months for some players). This gives players the opportunity to uniquely express themselves.  Players without images get a generic square instead of their chosen Facebook image. Some could care less but for many a lot of time, effort and pride go into their in game image. I found many of my own mafia members are without profile images. This is a much bigger issue than it appears. This could also be easily fixed. While asking Team Spockholm to explain the cause of this bug, they went above and beyond. Within 10 minutes, they were able to fix it and we see it soon in their Toolbar. Below are some examples how this bug can interfere with your game.

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For fighters, the profile image is very important. When being attacked, many want their attackers to remember them.  A generic square doesn’t have the same effect.
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Vikki Heinrich (shown above) is a true fighter. It’s all she really likes in the game. She recently updated to her photo to this sexy warrior but all anyone in game can see is the broken image icon. It’s just not the same.
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Most of us know each other more by image than by name. When you can’t see an image, you often don’t have recall of who the player is. This can be especially frustrating in the Family Boss Fight where there isn’t even a name. Players without images often find that they don’t receive as many boosts.
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When you take the time to send gifts, you would like for the recipients to remember you. Players affected by the image bug look like a blank square in the ZMC.
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Images are also blank in Robbing, Family Battles, the Arena, Robbing, the Vegas Slot Machine, the Mafia Ladder, the Family Roster, the Crew Queue and anywhere else your profile image would appear in the game. You can see how widespread the issue is just by looking at your Robbing Boards. Of the 9 players I robbed, 3 of them have this bug.
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Below are some of the more bad ass and elaborate images players are using to represent their Mafia Wars characters.
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We see all different kinds of images. From those of cartoon characters, movie stars, singers, athletes, cars, children, pets, places, shoes, symbols and even ourselves. Some just want to be funny or make a statement. Some just want to give a friendly hello.
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Regardless of what image you choose to represent yourself, you obviously want people to see it or you would have stayed with the default Facebook image.
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A little over a year ago, the Mafia Wars Team proposed the idea of Avatars to the community [1]. The feedback must have been enough for them to drop the idea because we haven’t heard anything more about it since the survey was released. Players want freedom to uniquely express themselves in this game and Avatars would have been a bad idea. I was able to see what one of them would look like and it was super cheesy.
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If you aren’t convinced that profile images are a big deal in this game, then you should check out all the third party sites made specifically for this purpose. Some charge a fee for the service and others do it for the enjoyment.  When it comes to in game profile images, it should be clear to Zynga that players want to express their individuality and they would like their images to be seen by all other players.

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Thanks to everyone in the Scripts|Mod Group who helped me gather this information. Also a big thanks to Team Spockholm for identifying, explaining and fixing the image bug. Once beta testing is complete, the fix will be added to the toolbar. It would be nice if Zynga would fix this problem so all players can see each other without the aid of a 3rd party tool.

19 comments:

  1. The MW avatar has not been updated by changes to the FB avatar for about 2 months but the missing picture only started about 3-4 weeks ago. This is only a small issue compared to the many bigger and more annoying ones in the game.

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    1. There is always a delay when you change your FB picture, it has to do with when the systems sync up with each other. It can take anywhere from a few hours to over a week. That is a different issue entirely than this one. It may be small to you but to many it is a big issue. The fact that it's an easy fix and it's been going on for over a month is really the point I was going for.

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    2. Point taken. My avatar has not changed in 2 months, not even when I deleted the older photo. I thought that the 2 issues were related and I wasn't aware that they were not. I should had delved into the code to confirm this though... will do that in the future and not make foolish assumptions

      It does appears that many things that are relatively easy to fix, just aren't fixed, which is just sad.

      Whilst I understand to many that this is a big issue, it's really all relative. I don't like my avatar not updating and know that I would feel the same way if my avatar was missing. I would be estatic if I stopped getting tossed out of the arena in mid-fight, or if I can finally get my Vegas Tournament acheievement (because when I get to the World Championship, the match either refuses to load or when I click on the fight all rounds button, nothing happens) or the half screens from hell or performance issues when I try to craft during the 2x builds.

      Avatar not updating or not showing up is annoying but I can still play. Other issues .. make game so frustrating to play that I have no longer go to arena or vegas tournaments. I stopped spending money to buy RPs for crafting because I get too frustrating with only managing a handful of builds. That's what I mean by small issue.

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    3. more annoying is the updating to "your attacker list." people often change tags, and this info isn't updated. i see many differences of 100's of levels from the profile page of the person along with a different tag.

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    4. I have changed my avatar 12 times since the current picture it shows that i last wore january 27th (my birthday) and thats how i know the day. Making avatars is what i do for people and not ever having my pic updated is kinda annoying, though different i believe it has something also to do with with a now not seeing pics in general. It's an easy fix as stated. Damn Them >.<

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  2. As a manual fighter I have to more or less rely on the pictures so I don't attack the same person too often, names just pass me by, and with the fight list as it is one can't rely on names either. Some haven't been updated for months, like, I attack red tag x with the name x and level x and find myself landed with red tag y with the name x and a level 3k - 20k higher than it shows on the fight list. I find that rather disturbing at times.

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  3. Thanks Jen and Team Stockholm for all the info on this. My wife's picture been blank for almost a month and was wondering what the hell was going on. It also affected a few others in our family. Although that bug ain't affected me I changed my pictur about 6 weeks ago and MW still showing old pic, I know that I am not alone with this either. Come on zynga sort it out!

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  4. Is Zynga ever going to update our stats? What has it been? over 6 months now? People show wrong names, tags, & levels in the FL. The avatar problem is very important to me but the stats issue is also.

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  5. I don't think the missing images is a Zynga problem because the image URLs aren't Zynga URLs but Akamai (image-caching service) URLs that I assume is set up by Facebook. The "generic square" is actually a missing image, not an image itself. Right-click and open a good image in a new tab, and you'll see it. Do the same for a broken image, and there will be nothing there.

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    1. That would be the one Zynga has been using for quite some time now. Check any loot item or other image in the game. All FB image urls are http://graph.facebook.com//picture, that needs to be converted into a game image link. It's just not happening for many. I know what the generic square is, I just refereed to it as that instead of a missing image. It will also look different in different browsers. The ones shown in this post are all Chrome.

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  6. it is quite annoying and I hope that the Spockholm team can fix it for us

    Kathie

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  7. Will this fix names not being updated....when they are changed on FB?

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  8. My arenas are becoming six black circles of players. BF shows my missing image vs their missing image. The respect ladder is half empty. You really dont know how much you like and rely on images until they all disappear. The game is even more boring. If Zynga fixes this as fast as they haven't fixed the player stat updates, it will feel like they have completely abandoned the game. (perhaps they have?)

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  9. just another indication of zynga giving up. this game is doomed. the sucking sound you hear is all the hard work and determination of the players circling the drain thanks for nothing zyngtards. glad i dont spend any money on this game

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  10. I haven't even made it that far, i was never given a picture from the time that i being to play mafia wars, i have always been stuck with the default Facebook image. Although i have changed my profile picture a number of times. Do you think they will fix this problem?

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  11. I ALSO RUN AN AVATAR SITE XX http://www.facebook.com/pages/Lindas-LUSH-Avatars/568601006496985?fref=ts

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  12. https://www.facebook.com/groups/444624305595375/ Another Avatar Site as well ...

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  13. For Mw Addon Client users , there is now a PLUG IN to fix this issue as well search your plug in manager for Picture Fixer and install

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