Zynga Addresses the News Feed Bug

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In early December, many players started reporting that they could not see any requests for Mafia Wars in their news feeds (1). This wasn't a settings problem and was determined to be a bug.

For well over a month, the bug has persisted and affects different players for different periods of time. There is no workaround and all you can do is wait. I've seen players report anywhere from a few hours up to 10 days. I warned that this was a serious issue for Zynga as they want all their spam to be visible. It only took them 5 weeks to address the problem. For some reason it has recently become more widespread and is probably why Zynga is just now looking into it. The Customer Support page addressing this issue is reprinted below and can be found here to check for updates.

I can't see Zynga game posts for me or my friends

Updated 01/14/2012 at 17:45

Players of multiple games have reported that they are having issues seeing their own Zynga game feed posts or posts from their neighbors. In some cases, older posts for these games have disappeared as well. We understand that posting and collecting from feed posts is an important part of our games.

We have notified our engineering teams and they are working on a fix. 

There is no need to submit an email for this issue as we have enough information to research a fix. To help us out, click Please Fix below to help us keep track of the total number of affected players.

I see the problem on the Known Issues thread but I think this was for an earlier bug involving the news feeds because the workaround doesn't help the issue (you can see this was last updated in November). Using the the link: http://www.facebook.com/?sk=app_10979261223 gives you the same message.  Zynga hasn't been doing a good job with updating their Known Issues and this is a major problem for a lot of Mafia Wars players.

 Known Feed Issues (Updated 11/18/11)

Hello Mafia Players,

This is the list of Feed Issues some players are currently experiencing. It is in this forum that we will keep you up-to-date on our progress toward a solution for each issue, as well as provide any player-submitted workarounds that we’ve confirmed to be effective. You will not be able to reply to threads in this forum, but each issue will contain links to:

-----------------------------Known Issues---------------------------------

Empty Game Feed
Issue: Game Feed is showing the message "There are no more posts to show right now."
Status: Investigating. If you are experiencing this issue, please add your details to this Bug Report.
Workaround: Visit this link to view your Mafia Wars Game Feed. Thanks goes to Herman for suggesting the link!

Article written by Jennifer Patterson, Creator of the MW Loot Lady Blog, The Mafia Wars Loot Lady Facebook Fan Page and Co-Host of The Informant Podcast. All material is protected by copyright law