The old link that you may have bookmarked to get to Customer Support Live Chat no longer works. If you use it you will get the following message.
You have reached this page in error. Please visit our support site at http://support.zynga.com to get help for Zynga games.
Mike is hard at work figuring out the new link. If you know it, please comment.
Comments are moderated and won't appear right away. For faster feedback to your questions, comment on the Fan Page referenced below.
| Article written by Jennifer Patterson, Creator of the MW Loot Lady Blog, The Mafia Wars Loot Lady Facebook Fan Page and Co-Host of The Informant Podcast. |
Thank you!
ReplyDeleteBeen trying to get in to complain about my family timer not resetting yesterdays things I did so I've been unable to collect anything all today from it!
Hopefully this'll be up soon so I can get it fixed
they can't fix their problems but they can fix there fooking looholes :(
ReplyDeleteand this shows they can fix their problems but they are not doing it intentionally
This comment has been removed by a blog administrator.
ReplyDeleteI think old link is working fine now. Just did chat wid old link >>>
ReplyDeletesarah: i mean obviously some of them are not going to be able to complete it... and do you want me to tell them all to delete mw for an hour and hope it gets fixed.. i am sorry em more than frustrated right now..
ReplyDeleteJacob C: They have to try that.
sarah: and what about all the lost time for all of them... you guys are hardly ever on chat
Jacob C: This is what I can do for you now.
sarah: how much longer are you guys gonna have live chat open?
Jacob C: 24/7
sarah: how do i get to u guys 24/7 when i go to support you guys are there 1 maybe 2 times a day
sarah: r u still here?
Jacob C: Right now I can help you with 40 Reward points, if uninstalling the game and reinstall it for 1 hour don't work you can contact me via email.
sarah: ok will you be the one to reply or will it be someone else and i have to explain it allo again
Jacob C: I will be the one to answer it because the incident will be assigned to me.
sarah: ok
THIS WAS PART OF MY CHAT WITH ZYNGA EARLY THIS MORNING...when our daily family timer reset and the objectives did not... wish i could post the entire transcript to show just how much zynga DOES NOT know bout the game
I chatted today sooner and got this link.
ReplyDeleteHope it works for you and everybody ;)
https://sales.liveperson.net/hc/14410987/?cmd=file&file=visitorWantsToChat&site=14410987&SV!chat-button-name=chat-Mafia%20Wars-english&SV!chat-button-room=chat-Mafia%20Wars-english&referrer=(button%20dynamic-button:chat-Mafia%20Wars-english())%20http%3A//support.zynga.com/CP_LandingPage%3Fcustlayoutid%3D1%26gameid%3D43%26layout%3D%26layouttmpl%3DTmpl__1%26loc%3Den_us
none of links above works.. :[
ReplyDeletecan some1 give any tips?
Not working at all. Anyone got a working link?
ReplyDeleteok looking for a working live support link anyone got one please
ReplyDeleteno link working for me got the same error
ReplyDeleteTried Anonymous' link & got page saying "You have reached this page in error. Please visit our support site at http://support.zynga.com to get help for Zynga games."
ReplyDeleteI was just able to open the Live Chat. I copied the link, try it https://sales.liveperson.net/hc/14410987/?cmd=file&file=visitorWantsToChat&site=14410987&SV!chat-button-name=chat-Mafia%20Wars-english&SV!chat-button-room=chat-Mafia%20Wars-english&referrer=(button%20dynamic-button:chat-Mafia%20Wars-english())%20http%3A//support.zynga.com/CP_LandingPage%3Fcustlayoutid%3D1%26gameid%3D43%26layout%3D%26layouttmpl%3DTmpl__1%26loc%3Den_us
ReplyDeleteI just tried the most recent link listed as well and it also doesn't load the live chat directly.
ReplyDeleteHas anyone else made any further progress on this?
Thanks to all