Jul 12, 2011

SMS Mobile Feature Discontinued

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Customer Support announced today that the SMS for Mafia Wars has been discontinued. If you haven't got your SMS achievements, it's probably too late. This announcement came without warning. I know in the past some Customer Support agents have given these achievements to players who don't live in the US.

Here is a reprint of the Customer Support FAQ Page.


SMS for Mafia Wars Discontinued

Updated 07/13/2011 at 00:33

Sadly, after more than a year in service, Mafia Wars is discontinuing SMS notification for mobile phones. Thank you for your support. 


Q: Why was there no notification that you’re shutting it down?
A: We included an alert at the start of every Mafia Wars text message on July 12.


Q: When will you turn off SMS?
A: We are scheduled to discontinue text message notifications on July 13.


Q: What happens to my progress?
A: There will be no change to your in-game progress. Your stats will remain the same. If you earned achievements from using the SMS service, you will still have them. 


Q: Will I be given any compensation or credits for the shutdown? 
A: Unfortunately, no. 


Q: Why has Mafia Wars decided to drop this feature?
A: We have chosen to discontinue text message notifications due to the low volume of support from our players for this feature.

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Article written by Jennifer Patterson, Creator of the MW Loot Lady Blog, The Mafia Wars Loot Lady Facebook Fan Page and Co-Host of The Informant Podcast.
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1 comment:

  1. luckily customer support gave me those achievements a little while ago (I'm outside the USA). Will take them in lieu of the Raven achievements and call it square.

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