Marketplace Glitch: Zynga's Solution

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Yesterday I told you about a the Marketplace Glitch.  Myself and many other players had some fun buying bundles that mistakenly contained Loyalty Program loot items.  As I predicted, Zynga didn't like this too much and today they did something about it.  They took back the Loyalty Program loot items and we were given all of our Reward Points back.  I was very surprised that we were able to keep all the skill points that were purchased plus Zynga compensated us with 5 loot items called Safety First (65/32).  This is a weapon and the stats are really good.  Here is the explanation given on theZynga Customer Support Page.
(click any image to enlarge)

There is a Zynga Forum Board discussion thread where players discuss their feeling about this.  One player reports getting a pop-up that stated the following:
"Thank you for your recent purchase of a Defense or Attack Bundle on Mafia Wars. Due to a system glitch, your bundle contained Loyalty Item(s) that were not properly calibrated for the game. In order to preserve fairness in the game, we have removed the Loyalty item(s) and have fully refunded your purchase(s). We have also credited your account with 5 "Safety First" LE items (Attack 65/Defense 32).  We apologize for any inconvenience or confusion this may have caused.
Thank you for your understanding."- The Mafia Wars Team
I've been busy doing Districts 7 and 8 on my energy account and haven't played at all on my main since purchasing 8 of these bundles.  This is the perfect set up for me to compare my Reward Points, Skill Points, Attack/Defense Scores, and Inventory before and after they took back the Loyalty Program loot items. 

As promised, I got all my Reward Points back.  I somehow have 4 more Skill Points than I had.  I haven't played at all so I can't figure that one out.  The way Zynga handled the Tagged Glitch angered a lot of players.  I think this is a very fair and reasonable way to go about correcting a problem and upsetting their players.  I can understand them not wanting the loot reserved for the Loyalty Program out there in masses.  Since we got to keep the Skill Points and were compensated with a decent loot item, those who took advantage of the glitch got something for nothing.  Nobody should be complaining about that.