Yesterday Zynga was feeling generous and gave us some free reward points. In addition to the 3 links I posted, there were several others. There was a glitch in the system and all the links gave 1-5 free reward points every time they were used. Zynga proved they are indeed capable of fixing glitches in record time. Some players were lucky enough to get many reward points and have reported anywhere between 200-2,200 free reward points!!! Today many found out they were missing reward points from their accounts. If the reward points were not used, they were taken away. Even the innocent were effected as they too are missing reward points. Others have reported missing loot items and Persian maps. We will see what happens next but this is not cool. Zynga will let us suffer for weeks when glitches cause certain game elements to not run properly. When a glitch favoring the player occurs they not only fix it in lighting speed but they punish those who simply clicked on THEIR link more than one time and inadvertently punished those who didn't even use the links. If you find you are one of these players, all you can do is start a support ticket and I'm sure you will get your items back. This is not a fun process but it seems like the only option at this time. One of the Moderators on the Zynga forums did address this subject. http://forums.zynga.com/showthread.php?t=562723
May 16, 2010
Reward Point Glitch
Yesterday Zynga was feeling generous and gave us some free reward points. In addition to the 3 links I posted, there were several others. There was a glitch in the system and all the links gave 1-5 free reward points every time they were used. Zynga proved they are indeed capable of fixing glitches in record time. Some players were lucky enough to get many reward points and have reported anywhere between 200-2,200 free reward points!!! Today many found out they were missing reward points from their accounts. If the reward points were not used, they were taken away. Even the innocent were effected as they too are missing reward points. Others have reported missing loot items and Persian maps. We will see what happens next but this is not cool. Zynga will let us suffer for weeks when glitches cause certain game elements to not run properly. When a glitch favoring the player occurs they not only fix it in lighting speed but they punish those who simply clicked on THEIR link more than one time and inadvertently punished those who didn't even use the links. If you find you are one of these players, all you can do is start a support ticket and I'm sure you will get your items back. This is not a fun process but it seems like the only option at this time. One of the Moderators on the Zynga forums did address this subject. http://forums.zynga.com/showthread.php?t=562723
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Zynga's response to tickets, so far, has been they found an abnormality during a scan of accounts and corrected it ... they are not offering to replace anything that they took out of the account.
ReplyDeleteTo those players that have lost points (or other items) bought via PayPal or even Credit Card ... if you get this response to your problem report, advise Zynga that part of what they took was purchased material and they can either replace what they took or you are going to report them to your funding agency ... just might wake the twits up.
I'm not sure where to post this so I will try it here, did any one But energy refills to complete bangkok, if so i be you did notice the glitch, the first job done after BUYING THE REFILL was at a lower rate the normal rat is 1 energy to 1.84 XP but if you purchased your refill the first job rate was 1 energy to 1.4 xp meaning doing a job with 144 to 266 ratio would yield a 72 xp lost, I have filed a claim with Zynga for a total of 320 RP and they are fighting me but I have everything recorded Zynga is stealing our point
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